It’s not just about who you are and what you do, how you do it is also important. A key reason why people choose to try, and stick with, Stanley Loader Law is the emphasis on:
Straight answers – “straight” is about being clear and truthful (no fuzzy spin). “Answers” means finding practical solutions (not getting bogged down in esoteric details). After all, questions are worth straight answers – and there’s still a place for discretion too.
Client focused – I concentrate on understanding where you’re coming from and what your ideal outcome is. At the end of the day, I’m here to help you as best I can.
Personal service – the person you talk to is the person who does the work – from start to finish, and from job to job. Therefore nothing is lost in translation and you don’t have to repeat yourself. In fact, the information and understanding gained during a course of dealing between the same people is a valuable tool.
Attention to detail – if a job’s worth doing, its worth doing well. So I pay attention to detail. Accuracy and thoroughness still goes a long way. It can be the difference between good and great.
Cost conscious – I appreciate that minimising costs is important. Therefore I try to maximise efficiency and effectiveness without sacrificing quality. Its all about providing good value for money.